a. General Introduction

We intend to protect the privacy by assuming all responsibility for the protection of personal data provided by users with the utmost seriousness. This privacy statement is intended to clarify the manner and purposes of use of personal data through our website (hereinafter referred to as "Site").

Owner and Manager of data processing is Icastelli Limited, Beaumont House 2nd Floor, 1B Lambton Road, SW20 0LW London, United Kingdom, Company Number 9091695.

Through the use of the Site and the services offered to the user, the user accepts the terms of this Privacy Policy regarding the processing of personal data collected from the Site.

The personal data processed by our company are not subject to disclosure, and will be collected in accordance with and in accordance with the Data Protection Act 1998 (DPA) of December 13 on the protection of personal data, and subsequent EU General Data Protection Regulation n°2016/679 (GDPR) . The treatment will be carried out in observance of every precautionary measure, which guarantees its security and confidentiality.

b. Data usage

The data provided by the user will be used exclusively for the purpose of:

-confirm the reservation made;

-provide the information requested regarding your stay;

-to debit on the credit card of the customer the deposit necessary to validate the reservation;

-send information about our products and services requested by the user;

-make up market analysis and improve the site;

-inform the hotel of the reservation made by the user to receive confirmation;

-According to the payment policy that can be consulted at the time the booking is confirmed, and in case of cancellation, allow the hotel where the booking was made to charge the user's credit card for the related amount or penalty.

c. Sharing information

In reference to the activity of our Site, when a room is booked, we transmit your personal data to the selected hotel to confirm the reservation. Therefore, the confirmation of the reservation by the user implies the consent and acceptance of the transfer of the necessary data, as well as the general conditions of sale of our site;

The user also consents to the possible transfer of data by Icastelli Limited to the associated companies when the communication is necessary or functional to the performance of our business and in the manner and for the purposes listed above.

At any time you can exercise your rights towards the data controller, in accordance with applicable laws.

Where information is transferred outside the European Economic Area, we will ensure the implementation of appropriate safeguards. If the user's personal data is transferred to a country that is not subject to an adequacy decision by the EU Commission, the data is adequately protected by the standard contractual clauses approved by the EU Commission, by appropriate certification of the shield for the privacy or by third party binding rules.

d. Information collected automatically from the user's computer

Every time you browse our website, some data are collected and processed automatically by the user's own calculation, we collect the following data on a statistical basis and to improve the Website's performance:

-Information related to the browser or device used

-IP address finalized exclusively for statistical purposes

-country from which you are browsing

e. Cookies

We use cookies on our website. Cookies are small text files sent from a web server to the web browser and saved locally on your computer. Cookies allow the server to uniquely identify the browser on each page of the site. Cookies do not cause any damage to the computer and do not contain viruses.

The cookies we use are essential to allow the user to move within the website and use its features. Without these cookies, it is not possible to provide the services requested by the user, such as remembering the access data or the data provided for the booking.

If you wish, you can cancel or block cookies, however, if you choose to disable cookies in your browser, you may not be able to complete certain activities on our website or access certain parts of it correctly.

f. Safety

We constantly use and implement all technological data protection means and measures to protect against unauthorized access. Our technology uses secure server software (SSL) to encrypt all credit card information that is provided to us before receiving it.

g. Links to third-party sites

Links to third-party sites within the website adopt different policies and privacy, therefore icastelli limited is not responsible for such content, even if the link has been provided on our website. It is advisable to consult the privacy of the respective sites that are visited.

h. Change of personal data

We inform you that, in compliance with the law provisions in force, the user can exercise at any time the right to access, modify, cancel and oppose personal data. For any questions regarding this Privacy Policy, you can get in touch via e-mail at We will clarify any doubts in this regard.