El Bálsamo

Facilities & Features El Bálsamo

• General:
• Air conditioning,
• Family rooms,
• Heating,
• Non-smoking throughout,
• WiFi available in all areas

• Activities:
• Children's playground,
• Hot spring bath,
• Indoor pool,
• Indoor pool (all year),
• Open-air bath,
• Solarium

• Services:
• Daily housekeeping,
• Fax/photocopying,
• Private check-in/check-out,
• Room service,
• Tour desk

• Food & Drink:
• Bar

• Internet:
• Free WiFi,
• Internet services,
• WiFi

• Outdoors:
• Garden,
• Outdoor pool,
• Outdoor pool (seasonal),
• Sun terrace

• Pool and wellness:
• Heated pool,
• Plunge pool,
• Pool/beach towels,
• Salt-water pool,
• Shallow end,
• Swimming Pool

• Reception services:
• Invoice provided

• Entertainment and family services:
• Board games/puzzles,
• Indoor play area

• Safety & security:
• CCTV in common areas,
• Fire extinguishers,
• Smoke alarms

• Safety features:
• Access to health care professionals,
• First aid kit available,
• Hand sanitizer in guest accommodation and key areas,
• Shared stationery such as printed menus, magazines, pens, and paper removed,
• Staff follow all safety protocols as directed by local authorities

• Physical distancing:
• Cashless payment available,
• Contactless check-in/check-out,
• Physical distancing rules followed

• Cleanliness & disinfecting:
• Guest accommodation is disinfected between stays,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels and laundry washed in accordance with local authority guidelines,
• Use of cleaning chemicals that are effective against Coronavirus

• Food & drink safety:
• All plates, cutlery, glasses and other tableware have been sanitized,
• Physical distancing in dining areas